We want your total satisfaction. Once we have tailored the clothes according to your specifications, your measurements, and your APPROVAL, if you are still not satisfied with your clothes in any way, please send us an e-mail describing what ever changes you want. Then, you can send your clothes back to us within 15 days, We shall alter it and send it back to you at no extra charge.
In the very rare case of tailoring errors on our part, we shall alter it and be responsible for sending the clothes back to you at no extra charge.
If the clothes are not sent back to us within 15 days in any case , we are not responsible for the clothes you purchased from us anymore
We want to give you the highest quality of service to go with the highest quality tailoring. As we make all garments to order they are not returnable, but we strive to ensure your total satisfaction with your purchase.
With correct measuring our garments should fit correctly first time. For our Personal Service customers we promise a perfect fit to the customers total satisfaction, and will make any adjustments they believe necessary for their total comfort.
We make our suits to the highest standards and pride ourselves on our quality control procedures, only letting you receive the suit when we are satisfied it is perfect. In the unlikely event you find a problem in the construction of your suit then please contact us immediately and we will arrange to have the problem corrected at our expense as stated in above satisfaction policy.
If after placing the order you want to cancel the order then cancellation charges as per the order will be charged once the payment is done by you.These charges will include money transaction charges taken by our payment gateway,fabric procurement charges for the order you have placed and finally the workdone by our experts to check your sizes submitted.These all charges will have to be paid by you.In case of fabric charges we will ship that fabric to the buyer.
Regarding delivery times, they will usually be within 11 to 21 days of our receipt of your payment.
All custom made orders are based on the measurements, styles, choice of fabrics, and options the customer provided on the Order Form. All orders will be made with the sole discretion of our tailor's experience to your information provided to us. We do not warrant unfit tailoring caused by inappropriate or incorrect measurement by the customers or misunderstanding on the part of the customer or incorrect use of metric units. Our tailors reserve the right to make their sole judgement on non-specified style or design by the customers and to make adjustment if necessary. We are committed to provide the fabrics of your choice; however, availability of fabrics is subject to stock on hand & vendor availability. You will be notified regarding out-of-stocks, if any, within 48 hours of order placement. Fabrics colors shown on this website can have a 5-10% difference depending on the monitor of the customer, if you are not sure about the color then you may send us an email for more information.
By visiting inmonarch.com , you agree that the laws of the Jodhpur, India without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and inmonarch.com or its affiliates.
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